Returns & Refunds policy

At Tinflix Techno Products Pvt Ltd, customer satisfaction is our top priority. To ensure transparency and a seamless shopping experience, we have outlined our return policy below:

Eligibility for Returns:

• Products can be returned within 7 days of delivery.

• The product must be unused, unopened, and in its original packaging.
  
  

Please note: Once the container is opened, the product cannot be returned due to the nature of the material and safety standards.

Conditions for Returns:

• The product must be in the same condition as received, without any signs of use, damage, or tampering.

• Any promotional items or gifts received with the product must also be returned in their original condition.
  
  

Return Process:

• To initiate a return, please contact our customer support team with your order details and reason for return.

• Upon approval, ship the product to the following address: 26, 1st A Cross, 3rd Main Rd, Basavalingappa Nagar, Sampigehalli, Bengaluru, Karnataka 560064
  
  

The customer is responsible for forward shipping charges for returning the product.

Refund Policy:

• Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

• Approved refunds will be processed within 7-10 business days and credited to the original payment method.
  
  

Non-Returnable Items:

• Opened containers or products with broken seals.

• Products damaged due to improper handling or use.
  
  

Damaged or Incorrect Products:

• If you receive a damaged or incorrect product, please notify us within 24 hours of delivery. We will arrange for a replacement or refund as per the situation.

• For any questions or concerns regarding returns, please contact our support team. We’re here to help!