At Tinflix Techno Products Pvt Ltd, customer satisfaction is our top priority. To ensure transparency and a seamless shopping experience, we have outlined our return policy below:
Eligibility for Returns:
- Products can be returned within 7 days of delivery.
- The product must be unused, unopened, and in its original packaging.
Please note: Once the container is opened, the product cannot be returned due to the nature of the material and safety standards.
Conditions for Returns:
- The product must be in the same condition as received, without any signs of use, damage, or tampering.
- Any promotional items or gifts received with the product must also be returned in their original condition.
Return Process:
- To initiate a return, please contact our customer support team with your order details and reason for return.
- Upon approval, ship the product to the following address: 26, 1st A Cross, 3rd Main Rd, Basavalingappa Nagar, Sampigehalli, Bengaluru, Karnataka 560064
The customer is responsible for forward shipping charges for returning the product.
Refund Policy:
- Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and credited to the original payment method.
Non-Returnable Items:
- Opened containers or products with broken seals.
- Products damaged due to improper handling or use.
Damaged or Incorrect Products:
- If you receive a damaged or incorrect product, please notify us within 24 hours of delivery. We will arrange for a replacement or refund as per the situation.
- For any questions or concerns regarding returns, please contact our support team. We’re here to help!
