1. Processing Time
- Orders are processed within [X] business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Customized/bulk orders may take longer and will be communicated via email.
2. Shipping Methods & Delivery Time
- We use trusted courier services such as [Courier Names – e.g., Blue Dart, DTDC, FedEx, DHL, etc.].
- Estimated delivery time: [X–Y business days] depending on your location.
- Delivery times are approximate and may vary due to unforeseen delays (weather, strikes, courier issues).
3. Shipping Charges
- Shipping costs are calculated at checkout based on order weight, size, and destination.
- Free shipping may be available on orders above [Set Amount].
4. Order Tracking
- Once your order is shipped, you will receive an email/SMS with the tracking number.
- You can track your order through our website or the courier’s official tracking portal.
5. Shipping Restrictions
- We currently ship to [mention serviceable areas: nationwide / selected cities / international].
- Some products may have shipping restrictions due to regulations on chemicals/liquids.
- We do not deliver to P.O. Boxes or remote areas where courier services are unavailable.
6. Risk of Loss
- All orders are carefully packed to avoid damage.
- Once handed over to the courier, risk of loss/damage passes to the customer.
- In case of damage during transit, please contact us within 48 hours of delivery with photos/videos.
7. Incorrect Address
- Customers are responsible for providing the correct shipping address.
- Orders returned due to incorrect/incomplete addresses may incur additional shipping charges.
8. International Shipping (if applicable)
- International orders may be subject to customs duties, taxes, or import regulations.
- Customers are responsible for any such additional charges.
- Delivery timelines for international orders may vary due to customs clearance.
9. Contact Us
For shipping-related queries, please contact us:
Email: support@tinflix.in
Phone: +91 8747869986
